Remote help
$45 first 30 minutes
Then $85 per hour in 15-minute steps.
We connect securely while you watch, and the session ends when you say so.
Your price is confirmed in writing before work begins.
Final prices depend on your space, equipment and project.
If something FONACY set up stops working within 30 days because of our work, we fix it at no charge.
Your invoice arrives as a private link. Pay by card, Apple Pay or Google Pay, or by another method shown on the invoice. Invoices are due on receipt unless they say otherwise.
If a job turns out larger than described, work pauses until you approve the change. Want a cap on troubleshooting time? Say so and we agree one before starting.
Cancel or move an appointment with 24 hours’ notice at no charge. The full terms are in Terms and policies.
It holds your time on the calendar and is credited to your invoice, so there is nothing extra to pay. With 24 hours’ notice it is refunded in full if plans change.
Travel within Ormond Beach, Daytona Beach and Port Orange is included in the onsite rate. Farther visits are quoted up front, never added afterwards.
Projects are fixed-price after a survey. Troubleshooting is hourly because the cause is unknown at the start, but you can set a cap and we stop to check in when we reach it.
For larger projects, equipment can be paid before ordering and labor on completion. Ask when you receive the quote.
Tell us what you need and you will get a price in writing before any work starts.
Get a quote