Troubleshooting and repairs
Slow or crashing computers, error messages, devices that won’t connect, and problems that keep coming back.
FONACY services
IT Support
When something isn’t working, or you want it set up properly, you get a clear plan and a fix you understand.
What we help with.
New devices and upgrades
Choosing, setting up and moving to a new computer, phone or tablet, with your files, apps and settings carried over.
Email and accounts
Mail, cloud storage, subscriptions and sign-ins sorted out, with recovery options in place so you are never locked out.
Backups and data
Automatic backups for computers and phones, and recovery when a drive or device fails.
Printers, TVs and peripherals
Printers, scanners, streaming boxes, smart TVs and the other equipment that has to work with your network.
Ongoing support
Remote help by appointment, periodic tune-ups, and someone to ask before you buy or change anything.
How it works.
Tell us what is happening
Describe what you are trying to do and what happens instead. You do not need the technical name for it.
Agree on the approach
We confirm whether remote help or a visit suits the job, what it will cost, and what you need to have ready.
Fix it and explain it
The work gets done, you see it working, and you leave with a clear picture of your setup.
What to expect.
- Most everyday issues are handled remotely by appointment. Onsite visits are arranged when hands-on work is needed.
- You see the price before work starts. Travel, if any, is agreed with the appointment.
- You keep control of your accounts. Passwords are never sent through messages, and access is agreed securely.
Good questions.
Do I need to know what is wrong?
No. Start with what you are trying to do and what happens instead. Error messages, model numbers or a photo help, but diagnosing it is our job.
Can you help remotely?
Yes, for most software, account and configuration issues. Hardware, cabling and network installs are done onsite. We confirm which before booking.
Which devices do you work with?
Macs, Windows PCs, iPhones, iPads and Android devices, plus the printers, TVs and accessories that connect to them.
What if the problem comes back?
Tell us. Recurring problems usually have an underlying cause, and the follow-up starts from what we already know about your setup.
Let’s make it
work for you.
Home IT, smart homes, and business technology.
Onsite in Ormond Beach, Daytona Beach and Port Orange. Remote help anywhere.
Wendell Lewis · FONACY